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Tag: service
Viewing 1 - 3 out of 3 Blogs.
I realize you probably have an immediate answer to that question but stop for a minute and get into your creative mind. Imagine yourself in the position of your client driving into the parking lot for your spa or whichever mode of transportation is used in your area. You, as the client, are probably stressed, perhaps muscles tight from being hunched over a computer keyboard or dealing with young children all day, and you walk through those spa doors which promise escape from th... Read More
I was reading and twittering today and there was continuing thought which popped out to me yet again. A successful business requires great customer service. Sure, you can offer a unique and new beauty product or a great new massage technique, but if you can't back it up with quality customer service you won't go far. The reason why is that quality customer service for your client builds a relationship and a relationship lasts. Here's an article that got me think... Read More
Here is an article that is a must read for anyone considering a career in the spa/salon industry. In fact if you're in the industry, read if for a refresh of what it is you're doing. Spa and Resort Management Career Guide to Making it in the Spa Industry Just because spas offer its customers full relaxation and respite from the daily stress and hustle and bustle of the metropolis, it doesn’t necessarily mean that the people working behind it are on Zen mode 24 hours a day, seven days... Read More
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